Payment Policy

 

Last Updated: November 9, 2026

At Stowvera, we aim to make your shopping experience simple, convenient, and secure. We offer a selection of trusted payment methods so you can choose the option that works best for you.

This Payment Policy explains our accepted payment methods, payment processing, billing procedures, transaction security, and refund arrangements.

By placing an order through www.stowvera.com, you agree to the payment terms outlined below.

1. Accepted Payment Methods

Stowvera accepts the following payment methods for purchases made through our official website.

Credit and Debit Cards

We accept eligible credit and debit cards from these major payment networks:

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

Digital Wallets and Express Checkout

For added convenience, we also accept:

  • Shop Pay

  • Apple Pay

  • Google Pay

  • PayPal Wallet

These payment options allow customers to complete purchases using their supported accounts, cards, or digital wallets.

The availability of individual payment methods may depend on your device, browser, account settings, and payment provider.

All currently available payment options are displayed during checkout.

2. Payment Currency

All product prices and checkout totals on Stowvera are displayed in United States Dollars (USD) unless otherwise indicated.

Payments are processed in USD.

If your payment account uses another currency, your bank or payment provider may apply its own currency conversion rate or foreign transaction fees.

Stowvera does not control additional fees charged independently by banks or payment providers.

3. Secure Payment Processing

Protecting customer payment information is important to us.

Our Shopify-powered store uses supported payment processing services and encrypted checkout connections to help protect sensitive transaction information.

When you complete a purchase:

  • Your payment is processed through the selected payment provider.

  • Payment authorization may be required before your order is confirmed.

  • Your payment provider may perform additional identity or security checks.

  • Stowvera receives the transaction information necessary to manage your order.

We do not require customers to send complete credit card details through email, contact forms, or telephone messages.

For your security, complete payments only through our official website:

https://www.stowvera.com

4. How Payments Are Processed

When you place an order, your selected payment provider processes the transaction according to its applicable terms.

The standard payment process includes:

  1. Order Review: Add your preferred products to your shopping cart and proceed to checkout.

  2. Payment Selection: Choose one of the available payment methods.

  3. Payment Authorization: Your payment provider verifies and authorizes the transaction.

  4. Order Confirmation: After a successful checkout, you should receive an order confirmation email.

  5. Order Processing: Your order enters our fulfillment process according to our Shipping Policy.

Payment processing may occasionally require additional verification to protect against unauthorized transactions.

5. Shop Pay, Apple Pay, Google Pay, and PayPal

We offer several digital payment options for customers who prefer an accelerated checkout experience.

Shop Pay

Shop Pay allows eligible customers to complete purchases using supported payment and shipping information associated with their Shop Pay account.

Availability and features are subject to Shop Pay's terms.

Apple Pay

Apple Pay allows eligible customers to pay using supported Apple devices and payment methods.

Availability depends on device compatibility, browser support, and account configuration.

Google Pay

Google Pay allows eligible customers to complete purchases using payment methods associated with their Google Pay account.

Availability may vary depending on device, browser, and payment settings.

PayPal Wallet

Customers may select PayPal at checkout and complete their payments through their eligible PayPal accounts.

PayPal transactions are subject to PayPal's applicable terms and security procedures.

6. Payment Authorization and Verification

To help protect customers and prevent fraudulent activity, payment providers may perform security checks before authorizing a transaction.

In certain circumstances, an order may require additional review due to:

  • Incorrect billing information

  • Payment authorization issues

  • Unusual transaction activity

  • Suspected unauthorized use

  • Payment provider security requirements

If additional information is needed, we may contact you using the contact details provided during checkout.

We reserve the right to decline or cancel transactions where reasonably necessary for security, fraud prevention, or legal compliance.

If payment has been collected for an order that cannot be fulfilled, we will arrange the applicable refund.

7. Payment Confirmation

After successfully completing your purchase, you should receive an order confirmation email at the email address provided during checkout.

Your confirmation may include:

  • Order number

  • Purchased products

  • Order total

  • Billing and shipping details

  • Payment confirmation

Please retain your order confirmation for future reference.

If you do not receive a confirmation email, check your spam or junk folder.

For additional assistance, contact support@stowvera.com.

8. Pricing, Taxes, and Additional Charges

We make reasonable efforts to display accurate pricing throughout our website.

The total amount payable will be shown during checkout before you complete your purchase.

Product Prices

All displayed product prices are in USD unless otherwise indicated.

Shipping Charges

Stowvera offers free standard shipping ($0.00) on eligible orders within our supported U.S. delivery areas.

There is no minimum purchase requirement.

Sales Tax

Applicable sales tax, if any, will be calculated and displayed during checkout based on the transaction and relevant tax requirements.

Additional Fees

Stowvera does not add undisclosed payment processing charges to the checkout total.

Your bank or payment provider may independently assess charges such as currency conversion or foreign transaction fees.

Any applicable charges collected by Stowvera will be disclosed before you finalize your order.

9. Failed or Declined Payments

Occasionally, a payment may be declined or fail to process.

Possible reasons include:

  • Insufficient available funds

  • Incorrect card or billing information

  • Expired payment card

  • Bank security restrictions

  • Payment provider technical issues

  • Unsupported payment method

If your payment fails:

  1. Verify your payment details.

  2. Confirm that your card or payment account is active.

  3. Try another accepted payment method.

  4. Contact your bank or payment provider if necessary.

  5. Contact our customer support team if you need additional assistance.

An order may not proceed to fulfillment until the required payment has been successfully authorized or collected.

10. Order Cancellations and Payment Refunds

If you need to cancel an order, contact support@stowvera.com as soon as possible.

We will review whether cancellation is possible before shipment.

If your cancellation is approved and payment has already been collected, the applicable refund will generally be issued to your original payment method.

Orders that have already shipped may need to follow our standard return process.

Nothing in this section limits cancellation or refund rights required by law.

11. Returns and Refund Processing

Stowvera offers a 30-day return policy for eligible purchases, starting from the date of delivery.

Our standard return and refund terms are:

Policy Details
Return Window 30 Calendar Days After Delivery
Restocking Fee $0
Refund Processing Time Within 14 Business Days After Return Receipt and Approval
Refund Method Original Payment Method

How Refunds Are Issued

Approved refunds are generally processed through the original payment method used for the purchase.

For example:

  • Card payments are generally refunded to the original card.

  • PayPal payments are generally refunded through PayPal.

  • Digital wallet transactions are refunded through the applicable original payment channel.

After a refund is issued, your bank or payment provider may require additional time to reflect the funds in your account.

Refunds required by law will be handled within the applicable legal deadlines.

For complete details, please review our Return & Refund Policy.

12. Billing Information

Customers are responsible for providing accurate billing and payment information during checkout.

Please verify that:

  • Your billing name is correct.

  • Your billing address is accurate.

  • Your selected payment method is valid.

  • You are authorized to use the payment method.

  • Your contact information is up to date.

Incorrect or incomplete billing information may result in payment delays or declined transactions.

13. Unauthorized Transactions

If you believe an unauthorized transaction involving Stowvera has occurred, please contact your bank or payment provider immediately.

You may also notify us at support@stowvera.com with relevant transaction details.

We will review the information available to us and provide reasonable assistance.

Please do not send complete payment card numbers, security codes, or account passwords by email.

Your rights to dispute unauthorized charges through your payment provider remain unaffected.

14. Privacy and Payment Information

We value the privacy of our customers.

Personal and transaction information is handled in accordance with our Privacy Policy and the applicable practices of our payment service providers.

For more information about how your personal information is collected, used, and protected, please review our Privacy Policy.

15. Changes to This Payment Policy

Stowvera may update this Payment Policy to reflect changes in accepted payment methods, checkout functionality, payment processing arrangements, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

Changes will not retroactively remove rights associated with completed transactions.

16. Contact Information

If you have questions about accepted payment methods, billing, payment confirmation, or refunds, please contact our customer support team.

Stowvera

Website: https://www.stowvera.com

Email: support@stowvera.com

Phone: (407) 706-7125

Business Address:

7901 4th St N
Saint Petersburg, FL 33702
United States

Customer Support Hours

Monday–Friday: 9:00 AM–5:00 PM Pacific Time

Saturday–Sunday: Closed

U.S. Public Holidays: Closed

We typically respond to customer emails within 24 business hours, Monday through Friday.

For payment-related inquiries, please include your order number and a brief description of the issue.

Thank you for choosing Stowvera. We appreciate your trust and look forward to making your shopping experience convenient and straightforward.